Hospitality AI

WHAT WE DO

Smarter Guest Experiences, Lower Staffing Costs

We help villas, hotels, and restaurants in Bali automate the parts of hospitality that drain time and money. Our AI concierge systems can handle guest inquiries, booking confirmations, upsells, and reminders — all instantly, 24/7, and in multiple languages. This ensures no booking or request slips through the cracks, even when your team is offline.

At the same time, AI reduces payroll costs and prevents staff burnout by taking over repetitive, low-value tasks. That frees your people to focus on delivering the warmth and service that truly make your business stand out — while AI ensures speed, consistency, and round-the-clock reliability.

KEY FEATURES

Everything Your Guests Expect, Delivered Instantly

Our AI systems cover every touchpoint — from answering FAQs to upselling services. With multi-channel and multi-language support, your guests always get the right answer, at the right time.

Your digital front desk, available 24/7 on WhatsApp, Instagram, email, and web chat. It can answer questions, confirm reservations, and provide personalized recommendations instantly.

Guests can check availability, book rooms or tables, and receive confirmations and reminders without human involvement — ensuring no opportunity is lost.

Increase guest spend by recommending relevant add-ons like spa treatments, private tours, or transport services at the right moment in their booking journey.

Bali welcomes the world. Our AI systems communicate fluently in English, Bahasa, Mandarin, and more, ensuring every guest feels understood.

By handling repetitive FAQs and operational details, AI frees your staff to focus on high-touch guest interactions that build loyalty and improve reviews.

CASE STUDIES

Proven Results from Bali Businesses

Our hospitality AI systems have already transformed local businesses. A boutique villa in Ubud cut staff costs by 40% with AI concierge, while a restaurant in Seminyak increased order values through automated upselling. These aren’t theories — they’re real results.

Beach Club in Seminyak

Implemented AI-driven reservation flows that instantly confirmed bookings and upsold bottle service and VIP seating, boosting average spend per guest by 25%.

Luxury Spa in Canggu

Used AI to handle appointment scheduling and follow-ups, freeing staff from repetitive calls. Guest satisfaction scores improved while staff turnover decreased.

Restaurant Chain in Sanur

Added AI upselling during peak hours to suggest add-ons like desserts and drinks, resulting in a 15% increase in order value across all branches.

Eco-Resort in Uluwatu

Deployed multi-language AI concierge support in English, Bahasa, and Mandarin, improving service for international guests and reducing missed inquiries by 70%.

WHY IT MATTERS

AI Doesn’t Replace Staff — It Empowers Them

Your team should focus on delivering human warmth, not answering repetitive questions. Hospitality AI handles the admin and logistics so your staff can create memorable, high-touch guest experiences that boost reviews, loyalty, and repeat bookings.

TALK WITH US

Never Miss Another Booking Again

AI Avenue Bali helps you run leaner, smarter, and more guest-focused operations. With AI on your side, every inquiry is answered, every booking is secured, and every guest feels cared for.